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Extra Care Protection — Toyota

Extra Care Protection

Up to 7 years or 200,000 km of worry-free driving, with genuine parts and Toyota-trained technicians.

7 yrs
or 200,000 km
17
component groups
1 500
dealerships
Toyota Camry — Extra Care Protection service agreement
Toyota Highlander on the road

Peace of mind, extended

Factory warranties end. Extra Care Protection takes over: a service agreement from Toyota Canada that extends your mechanical coverage and roadside services, honoured at 1,500 dealerships across continental North America.

What ECP covers

Six protections that step in when your base warranty runs out.

Mechanical protection

Comprehensive coverage of 17 mechanical component groups, honoured at 1,500 dealerships across continental North America.

Towing

After an accident or mechanical breakdown: towing to the dealership of your choice within 50 km, or to the nearest one within 300 km.

Maintenance benefits program

An included maintenance program that enhances your ownership experience and helps keep your vehicle running properly.

Trip interruption

If a covered component fails: up to $100 per day for three days, up to $300 per occurrence — hotel, meals and alternate transportation.

Rental assistance

If your vehicle must stay at the dealership because of a covered component, ECP provides rental vehicle assistance.

Jump-start

If your Toyota won't start, it is towed to the dealership of your choice within 50 km, or to the nearest one within 300 km.

Why buy it here

Genuine Toyota parts

Covered repairs use genuine parts, fitted by Toyota-trained technicians. No generic parts, no surprises.

Fully transferable

The agreement follows the vehicle if you sell it. That is real resale value, not a sunk cost.

Recognized everywhere

A breakdown in Ontario or Florida is handled the same as one in Charlemagne: 1,500 dealerships honour the agreement.

A person, not a call centre

You deal with our team, here in Charlemagne. We know your vehicle and your file.

Timing matters

ECP is added when you buy a new vehicle or a Toyota Certified Used Vehicle. Some benefits, including the maintenance program, require enrolment within 31 days of registration. After that, your options narrow — it is the single most common reason customers miss out.

Emergency roadside and towing services

Seven covered interventions, any time, anywhere in the country.

  • Towing for mechanical breakdown
  • Towing after an accident
  • Jump-start
  • Lockout service
  • Fuel delivery
  • Tire change
  • Stuck vehicle extraction

Available around the clock

Toyota Roadside Assistance answers 24 hours a day, 365 days a year.

1-888-TOYOTA-8

If you run out of fuel, up to 5 litres are delivered free of charge. Battery-electric and hydrogen fuel-cell vehicles are towed to the nearest charging or refuelling station.

Toyota RAV4 Woodland — roadside assistance
Rental vehicle assistance
$50 per day

A vehicle while yours is repaired

If your vehicle must stay overnight at the dealership because a covered component needs more than eight hours of work, your alternate transportation costs are reimbursed for up to five days. If a part is on back-order, five more days are added.

Trip interruption and planning

Broken down more than 300 km from home? Hotel, meals and transportation are reimbursed up to $300. On request, ECP also prepares a personalized travel kit: maps, routes, points of interest, accommodation and the Toyota dealerships along your way.

Extra Care Protection — Toyota

The Platinum plan

The Platinum plan is so comprehensive that only a few components fall outside it. For vehicles with a 12-month or 16,000 km oil change interval, it also includes the first three years of the Maintenance Program — provided it is purchased within 31 days of warranty registration.

Maintenance services exclude periodically replaced items: air filters, wiper blades, belts, hoses and brake pads.

Tire and wheel protection

Potholes, nails, broken glass: Quebec roads are unforgiving.

From $289 Coverage from 1 to 7 years
Our tire centre

What qualifies

Manufacturer-recommended original and replacement tires and wheels — summer, winter and all-season.

What is covered

Parts and labour to repair a punctured tire or replace a damaged wheel, alloy wheels included, following a road hazard.

Frequently asked questions

Is ECP an extended warranty?

It is a service agreement from Toyota Canada, not third-party coverage. It extends your vehicle's mechanical protection and roadside services, and it is honoured by the Toyota network — which sets it apart from warranties sold by independent companies.

How long am I covered?

Up to 7 years or 200,000 km, whichever comes first. Several terms and coverage levels exist: the right one depends on your annual mileage and how long you plan to keep the vehicle. An advisor runs the numbers with you.

Can I service my vehicle elsewhere?

Covered repairs must be performed at a Toyota dealership using genuine parts. That is what makes the work recognized throughout the network.

What if I sell my vehicle?

The agreement is fully transferable to the new owner. A used vehicle still covered by ECP sells faster and for more.

Is everything covered?

No. Coverage applies to mechanical components. Normal wear items, tires (except through road hazard protection), glass, paint and bodywork are excluded. Ask us for the full details before signing.

Ask about ECP

Tell us which vehicle you own or want: we come back with eligible terms and real pricing, no obligation.

450-581-3540

Your information is used only to reply to you. No obligation.

Terms, exclusions and coverage levels are those of Toyota Canada's Extra Care Protection service agreement. Amounts shown are those published by Toyota and may change. The contract prevails over any information shown here.

We buy your car even your old clunker!