Carrefour 40-640 Toyota takes the protection of your personal information seriously. This section describes our commitments under Quebec's Act to modernize legislative provisions respecting the protection of personal information (Law 25).
Privacy Officer
In accordance with Law 25, we have designated a person responsible for the protection of personal information within the company. This person ensures we meet our obligations and handles your requests.
You can reach them by email at info@carrefour40640toyota.ca or by phone at 450-581-3540.
Information We Collect
We collect the information you voluntarily provide (name, contact details, vehicle of interest, message) when you complete a form, request a quote, book an appointment or contact us.
We also collect certain technical browsing data (IP address, pages visited) through cookies, to operate and improve the website.
Purposes of Collection
Your information is used to respond to your requests, provide the products and services you ask for, follow up on sales and service, meet our legal obligations and, with your consent, send you offers.
Consent
By providing your information, you consent to its use for the purposes described above. You may withdraw your consent at any time, subject to applicable legal and contractual obligations.
Sharing With Third Parties
We do not sell your personal information. We may share it with service providers acting on our behalf (for example, our customer relationship management system and financing partners), only to the extent necessary and with appropriate safeguards.
We may also disclose information where required by law.
Retention and Destruction
We keep your personal information only for as long as necessary for the purposes for which it was collected or to meet our legal obligations, after which it is securely destroyed.
Cookies
Our site uses cookies to function properly and to analyze traffic. You can set your browser to refuse cookies; however, some features may be affected.
Your Rights
You have the right to access your personal information, to have it corrected, to withdraw your consent and, where provided by law, to request its portability.
To exercise these rights, contact our Privacy Officer using the details above. We will respond within the timeframes set by law.
Confidentiality Incident
In the event of a confidentiality incident presenting a risk of serious harm, we will take the required measures and notify you in accordance with Law 25.
Contact Us
Carrefour 40-640 Toyota — 100 Chemin des Quarante-Arpents, Charlemagne, Quebec J5Z 0B5. Phone: 450-581-3540. Email: info@carrefour40640toyota.ca.